My friends episode

She came to me, she is in trouble, she is a friend. I listened. I did not touch her. Sometimes she calms when I hold her. She is just a friend. I am afraid for her, again. Wait until tomorrow. What can I do to help her? Anything or nothing?

Sounds like you are doing all the right things.
Sometimes just having someone listen is priceless…And rare.

I would ask her…

Attunement (n.): to bring into accord, harmony, or sympathetic relationship; adjust: He has attuned himself to living in the quiet country. 2. Archaic. to tune or bring into harmony, as a musical instrument. Origin of attune Expand.

dictionary.reference.com/browse/attuneDictionary.com

The therapist’s single most significant, necessary and vital skill at the outset of therapy. All the “good enough” therapists does is replicate the good enough mother the pt probably didn’t have.