This is also a follow up on my ongoing story on trying to find help for someone who has SZ and help for myself.
On my last post I was telling about how when I called the mental health hotline in my area because my roommate was having delusions and seeing things and hearing things that were not there, the “helpline rep” instructed me to call 911 and so I did. I met with the lead officer (of 7 patrol cars that arrived with bully clubs in hand) and told him I didnt want them to go into my house guns blazing, of which he replied, “but that is what we do”. I then explained how this action will not result in getting my roommate the help she needed and the officer also agreed so, I sent them away. I was left to deal with my roommate damaging my room and eventually she calmed down.
The officer did tell me that I could call the MET team during business hours and that they would send a team out to evaluate her, and so that is what I did, or tried to do.
I called the Mental Health ACCESS Center 24/7 helpline which claims to be the entry point for someone with mental problems and spoke to a rep that told me they could send a team out to interview her. He asked me for her first and last name which I gave him then he asked for her date of birth of which I didnt know so I explained I have no way of knowing that. He then said they can not send a team unless I gave them her DOB in which I again said I have no way of finding out because if I ask her she would reply, “I am the people” or something that wouldnt make sense. The rep then hung up on me.
Needless to say Im infuriated and quite shocked that someone who claims they are there to help people would deny giving help to someone because I didnt know when she was born. This implies that they are unwilling to help the homeless if you saw a homeless person with mental issues as well since you dont know anything about that person. Im sorry but this seems unacceptable in society today and Im wondering if this is standard everywhere or just here in Long Beach, CA. I have not seen any other posts in the forums that even touch on this topic or anything helpful to me that can explain how I go about finding any help for my roommate. My only option I can see now for me is to start the eviction process and push her onto the street. This is honestly a travesty
Also, below is copied directly from the website, if you try to call the number given you will get a fax tone
County Operated Service
Address: 3205 LAKEWOOD BLVD. LONG BEACH CA 90806
Operation Hours: MON - FRI 8:00 a.m. - 5:00 p.m.
Walk In Hours: FIELD RESPONSE ONLY
Phones: (562) 496-8273